An example of how a poor website can effect your business - a business leaders point of view

As a fellow business leader, I wanted to share with you how a badly designed website or a poorly updated website can seriously affect the bottom line of your business when it comes to gaining new contracts.

Back in 07, I was with a new client discussing their website, and as part of the brief I asked how the current old site has affected their business. They told me how they lost a large contract with plenty of ongoing work due to the fact they had an old, outdated and poorly designed website, which was not good as they were in the process of growing their business and this contract played a large part of this growth.

Let me share with you how this happened. The website had not been updated in years, they had no control over it and the design was seriously dated and looked very unprofessional. As they tendered for this new contract, all was going well, in fact they were about to sign on the dotted line except they needed the approval from the Board of Directors from the holding company (this should have been only a pen pushing exercise) as my client was the preferred supplier and was going to be appointed the contract. The Board of Directors on this occasion decided to look at the website of my new client to check out who they were, and when the saw the old website they stopped the contract and enforced that a new company was found.

Now this is only one example that they were told about, god knows how many more they could have lost due to a poorly designed outdated website, this when they brought us in to solve this.

Businesses must realise that their website is a critical part of their brand and cannot afford to take shortcuts when designing their website and having control over it.